Privacy Policy
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Merit Legal Consultants (“MLC” / “We”) is a legal consultancy firm and is a “Data Controller” of your personal information and therefore, requests all the visitor to this website to read this privacy policy (the “Privacy Policy”) carefully as it contains important information in respect of your personal information collection, its use and your rights and responsibilities in relation to it.
We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information. We also want you to know your rights in relation to your information. In line with these values, this Privacy Policy tells you what to expect when we collect and use personal information about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you.
We are always looking to improve the information we provide to our customers and contacts so if you have any feedback, please reach out to us at info@meritlegalconsultants.com.
What does this Privacy Policy contain?
This Privacy Policy describes the following important topics relating to your information:
- Who we are, what do we do and our legal basis to collect and process your personal information
- To whom does this Privacy Policy apply?
- What personal information we collect, how do we obtain and use it?
- Who do we share your personal information with?
- How long do we store your personal information?
- Risks & how we keep your personal information secure
- Your rights and responsibilities
- Marketing Communications
- Changes to our privacy policy
- Further questions and how to make a complaint
Who we are, what do we do and our legal basis to collect and process your personal information
Merit Legal Consultants is one of the best legal consultancy firms in Dubai.We pride ourselves on being a trusted partner in navigating the complexities of the legal landscape. With a wealth of two decades of experience across multiple jurisdictions, most prominently, India, UAE, New Zealand, Australia, Singapore. Hong Kong and United Kingdom we bring a unique blend of common law and civil law expertise to every case. Our professional approach is anchored in integrity and a commitment to delivering exceptional service. We understand that legal challenges can be daunting, and we are dedicated to providing clear, strategic guidance tailored to your specific needs. Whether you’re dealing with intricate cross-border issues or need insight into specialized areas of law, our extensive knowledge and unwavering professionalism ensure that you receive the highest standard of support.
We adhere to the confidentiality and data protection obligations and principles as set out in the Federal Decree-Law No.34/2022 Regulating the Legal Profession and Legal Consultation Profession and the date privacy principles as laid down in the Federal Decree-Law No.45/2021 Concerning the Protection of Personal Data.
To whom does this Policy apply to?
This policy applies to:
- Visitors to our website (including visitors who are just browsing);
- Customers signed up to use our services on an ongoing basis; and
- People who contact us with inquiries.
What personal information we collect, how do we obtain and use it?
Depending on our relationship, we will collect and use your information in different ways.
The following personal information about you may be collected, stored, and used:
- Information conveyed in any messages you send us directly, via e-mail, or contact form on the website. This information includes your name, e-mail address, contact phone number and the subject of your enquiry.
- Some pages on our website use cookies, which are small files placed on your internet browser or device when you visit our website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences.
- Where we use cookies on our website, you may block these at any time. To do so, you can activate the setting on your browser or device that allows you to refuse the setting of all or some cookies. However, if you use your browser settings or device settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or use all the functionality provided through our website.
We may use the collected information to:
- Provide services to you;
- Notify you of any changes to our website or to our services that may affect you;
- Improve our services;
- Send notifications via e-mail;
- Protect our website and IT systems from fraud and maintain security;
- Dealing with inquiries or complaints made by you or made to us about you;
- Comply with our legal obligations (including any Know Your Client or Anti-Money Laundering or Anti-Bribery compliances); and
- Any other legitimate purpose incidental to the services we provide.
Who do we share your personal information with?
We may share your personal information with the following third parties or categories of third parties, as necessary:
- Third parties to whom we outsource certain services or who are engaged in course of providing services including without limitation lawyers, experts, arbitrators, mediators, court and its staff, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, document and information storage providers.
- Government or regulatory authorities.
- Postal service providers.
- To any other third party to the extent we are required to do so by law.
As a Data Controller, we conduct an appropriate level of due diligence and put in place contractual documentation, as appropriate, in relation to sharing your personal information with the third parties and to ensure that they process personal information appropriately and according to our legal and regulatory obligations.
How long do we store your personal information?
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.
Risks & how we keep your personal information secure
We are committed to protecting your personal information from loss, theft, and misuse and take all reasonable precautions to safeguard the confidentiality of your personal information, including through the use of appropriate organizational and technical measures, albeit not infallible.
In the course of the provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website or app and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorized access to it.
Your rights and responsibilities
It is your responsibility to ensure that any information communicated to us via the contact form or otherwise is accurate, actual and belongs to you. You must notify us immediately should there be any discrepancies or errors in the shared data, or if the information does not belong to or concerns you personally. Upon receipt of such notification, we shall take measures to correct or erase incorrect data and take additional precautions as we may deem fit.
You have the following rights:
- Right to access: You have a right to access any personal information we hold about you. You can ask us for a copy of your personal information; confirmation as to whether your personal information is being used by us; details about how and why it is being used; and details of the safeguards that are in place.
- Right to update your information: You have a right to request an update to any of your personal information which is out of date or incorrect.
- Right to delete your information: You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances.
- Right to restrict the use of your information: You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances.
- Right to stop marketing: You have a right to ask us to stop using your personal information for direct marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.
- Right to data portability: You have a right to ask us to provide your personal information to a third-party provider of services.
- Right to object: You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person's legitimate interest.
You may reach out to us on info@meritlegalconsultants.com to exercise any of the above. We will carry out an appropriate due diligence to verify the identity of the requester before acting upon any such request. Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example, if we need to keep using the information to comply with our own legal obligations or to establish, exercise, or defend legal claims. If an exception applies, we will tell you this when responding to your request.
Marketing Communications
We would like to send you information about our marketing activities using your personal information with postal, mobileore-mail marketing which may be of interest to you.
You can choose to opt out of direct marketing through your account settings, by clicking the ‘unsubscribe’ link from any email or contacting us using the contact details provided below. Please note that where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a legal service or other communications that we need to send to you in relation to such a service.
Changes to our privacy policy
We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Further questions and how to make a complaint
If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information as set out in this Privacy Policy, please contact us on info@meritlegalconsultants.com. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information as soon as we can.
If you have questions or comments regarding this Website please contact us at info@meritlegalconsultants.com.
By continuing to use our website and by filling out a contact form you confirm your understanding of this Privacy Policy and that you consent to us to collect, process and use personal information as set forth herein.
